REFUND POLICY

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Return Window: Customers have 10 days from the date of receipt to request a refund.

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Condition of Items: To be eligible for a refund, items must be returned in their original, unopened condition.

 

Proof of Purchase: An order number is required to process a refund.

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Refund Method: Refunds will be issued to the original payment method.

 

Return Shipping: Return shipping costs will be the responsibility of the customer.

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Customer Support: For refund requests and inquiries, customers can either email us at hello@positiveproductsgroup.com or contact us through the online contact form.

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